Testimonials


We love feedback.

That’s why we’ve compiled a short list of our favourites below.
If you’re looking to find a little bit more personal insight on an Agent, or maybe just want to get to know the Team at Elders Real Estate Grafton better, scroll down.


“Thank you so Much Terry Deefholts for an outstanding result; after only 2 weeks listed with you exclusively, you have sold our house. Other agents didn’t even come close to bringing us offers (listed for 3 years). We chose the right real estate agency, Elders Grafton. You always returned calls and were always very professional, an agent that actually cares. Listing our house with Terry at Elders was the best move we ever made. Outstanding work.”

Steve, Fran, Sarah and Scott.


“I have been following Terry’s Real Estate career so he was my preferred agent. I was very happy with the service and advise Terry Deefholts offered. He was great to deal with and I hope to use his services again.”

Vicki Alvos


“Ryan Creed is my type of person. No fuss, no frills. He was a delight to work with. A real professional. Only met Terry Deefholts briefly, he was also impressive. Thank you.”

Rod and Shirley Dicks


“SOLD – $8,000 Over List Price!

THANK YOU SUE!

We would like to extend our gratitude to Sue Kenworthy at Elders Real Estate, Grafton for the fantastic result she obtained for us and at just the right time. After quite a few bumps in the road on our previous endeavours to sell our small farm, Sue as our new agent stepped in and was honest, reliable, always gave prompt feedback after inspections and was absolutely professional from beginning to end. Sue had recently joined Elders from Sydney and her professional guidance lead us to some renewed newspaper advertising and an open for inspection. Her sharp negotiation and people skills enabled amicable competition straight away and as a result we were able to accept a sale price $8,000 over the list price! Sue is a true professional and comes highly recommended.”

Jason & Melinda Nelson

 

“Ryan was helpful and assisted us where possible. He kept me up to date with the purchase and always made time to talk with me. Ryan made it seem like nothing was an issue.”

Lynette Burley


“We were so pleased with Ryan creed selling our home. He treated Ted, myself and our home with the respect we all deserved. Congratulations Ryan and keep up the good work.”

Leanne Hopkins


“Dave is a great person and has been very helpful. I would recommend him to anyone.”

Jeanette Sharpe


“Once our offer was accepted it only took 2 weeks to settle. We were very happy with that time frame. Terry works very hard for his clients. We found him very truthful with many idea’s to present your home for sale (previous occasion). We only wish we had Terry as our agent when we sold our home. We went through another agency but Terry negotiated our price. We have already recommended Elders/Terry to our family and friends.”

John and Lea McIntyre


“Ryan went beyond his call of duty (certainly went out of his way to help in any way possible). We would certainly recommend him as a Sales Representative to everyone. Great job Ryan, thanks for all your extra help, it is very much appreciated! Good luck to Ryan, he is very professional and a great asset to your business.”

Max and Sharon Lentfer

“When I walked into the Elders Real Estate Office to enquire about a property that was advertised in the paper it was really just on impulse as I believed I could not afford the price of the property I really liked. However I was ushered in to see Kylie, who I liked immediately, she was so friendly and warm, I felt at ease telling her that I really wanted this property but knew it was out of my reach. Anyway, Kylie was enthusiastic and told me to go and see the bank manager straight away and see what he could do. I took her advice and was blown away when the bank manager was able to increase my loan to enable me to purchase the house I had my heart set on. If it wasn’t for Kylie’s encouragement I would not own the house I love. During the purchasing process Kylie was very helpful and professional in her dealings with me, everything went very smoothly. I can not thank Kylie enough for this. I have never purchased a property before and it was very daunting but Kylie made it all so easy. Kylie has my highest recommendation.

Linda Smith


 

“I have the highest regard personally and professionally for Terry – he showed me great compassion, care and concern at an extremely difficult time in my life. I always felt he always gave his very best effort and advice and he was ready with a consoling hug and smile always at the right time. I consider Terry a good friend and business man.

Jan Horgan


“Kylie and her assistant were great! Very professional all the way. Kylie did exactly what she said she would do and sold our house within 3 weeks. Great personality and knows how to do her job and does it well.”

Kim and Brian Moore

 

“From the outset Ryan was polite and responsive to my enquiries. He was easy to contact and was flexible and efficient when organising inspections for me. If he did not know an answer to a question about the property, he would contact the vendor and get back to me quickly. He kept me informed but never hassled me. During negotiations he always followed up with the vendor and got back to me efficiently. This is my first home purchase and I must admit that I initially dreaded dealing with Real Estate Agents but Ryan has changed my view and it was an absolute pleasure dealing with him for the purchase of my first home. Thank you.”

Michelle Hermann

 

“I was always worried that my home would go to someone who wouldn’t afford it and give it the love and attention that it needs, and enjoy the garden as much as I have – so, although I am sad, we all feel that this has been the perfect outcome. Thanks Ryan for your patience and understanding throughout this process – it has been a long haul, but we made it. We are now looking forward to collecting the keys to our new home and moving onto our next chapter.”

Mary

 

“Although there was a lot of “to-ing and fro-ing” from myself and the vendor, both Kylie and Ryan answered my questions and queries honestly and with a lot of helpful suggestions. Both Kylie and Ryan are assets to your firm and I have the highest regard for them.”

Anita Cowan

 

“I believe Terry truly throws himself into working for his clients. He always kept me in the loop and reporting and suggesting things that could make the property present better. He went all out to sell my property and I would and have certainly recommended Terry to friends and family.”

Jan Pilgrim

 

“Kylie is always busy trying to find buyers and in a difficult market she always works hard to get the best possible price.

Ed Chapman

 

“Ryan, I was pleased to meet you. You have loads of professionalism and personal style, even charisma. And that is coming from me as an ex Eastern and Western suburbs Real estate agent of 7 years in Sydney.”

Jamie

 

“We would like to send through our thanks to Dave Dart of Elders Real Estate Grafton for selling our home. We can not express enough how much we appreciate all of the work he put into the sale starting from the initial appraisal of our home and continuing through to his regular contact to keep us up to date with developments. Through his professional approach to marketing he achieved well above our expectations in regards to sale price and in a time frame beyond our belief.”

Mark and Amanda Hooklyn

 

“Ryan is a very pleasant person to deal with, always available and treated Mum with the greatest respect.”

Elizabeth Jones (Sellers daughter)

 

“Not even an enquiry for over 12 months & Terry sold a block as soon as Elders took over the listing. Awesome result!! Thanks Terry”

Julie Whetton

 

“We found Kylie to be professional and very knowledgeable. Nothing was too much trouble, Kylie kept us up to date with everything as the sale proceeded and we were very happy with the whole process. We would highly recommend Kylie to anyone that was looking to buy or sell a property.”

David and Cathryn Osbourne

 

“Ryan treated the prospective sale of my property from start to end with utmost respect in every way, achieving everything I required to be 100% happy, content and secure. Thank you Ryan 🙂 your a True Blue Loyal person to your Company and all your clients. You can not trust a Car Sales man …so the saying goes…if Ryan sold cars he would re-write that quote as I am more than happy to spread the word. Sincerely Thanking You Ryan and Thank You Elders for your very helpful, professional team.”

Sue Jamieson

 

“A sincere thank you to you Dave for all of your help during the process of selling our property. Selling ones property can be a very overwhelming experience but how wonderful it was to have someone as professional as yourself guide us in the right direction, manage every detail and receive such an amazing result so quickly. Your integrity shone through in all of our dealings with you and we can’t thank you enough for providing such outstanding service. We would have no hesitation in recommending your business to anyone.”

Tony and Shona Muller

 

“Ryan is a top shelf Salesperson, Ken and I cannot speak highly enough of him. We had much difficulty with this property to begin with when it was listed with another agency. Once Elders came onboard Ryan’s efforts far exceeded our expectations and dealings with other Real Estate Agencies. Ryan kept in constant contact and was very reassuring and patient. Elders are very lucky to have Ryan Creed, Ken and I vote him Sales Person of the Year. Ryan is not a pushy sales person and has a lovely nature. We wish him all the best and will be recommending him to others. Well done Ryan & Elders!”

Judy-Ann and Ken Ainsworth

 

“Kylie would have to be the most passionate, dedicated and hard working agent I have ever worked with. Her attention to detail around the property could be described as obsessive compulsive but is extremely refreshing in the sales environment as it proves her dedication to facilitating the sale. Kylie alone makes me want to invest further into the Grafton market as she is trustworthy and thorough”.

Courtney Watts

 

“This was my first property purchase and I was expecting it to be chaotic and confusing. Thanks to Ryan, the entire process was an enjoyable one. I was constantly kept informed and he was more than happy to answer my (sometimes daft) questions! I will definitely be looking towards Ryan and Elders should I ever enter the market again, I really couldn’t be happier. Thank you so so much!”

Jojo Newby

 

“I have the highest regard personally and professionally for Terry – he showed me great compassion, care and concern at an extremely difficult time in my life. I always felt he always gave his very best effort and advice and he was ready with a consoling hug and smile always at the right time. I consider Terry a good friend and business man.

Jan Horgan

 

“It was a pleasure having Ryan involved in the purchase of our home. He was always friendly, courteous and available to answer any enquiries we had. It was amazing how prompt Ryan acted on our offer for the house, contacting the seller and relaying his positive response in accepting it. Ryan’s interaction with both parties and our solicitors enabled the sale to be settled within 3 weeks which must be some sort of record. I would recommend Ryan to any parties looking to purchase or sell any type of real estate. Thanks Ryan.”

Sean and Libbie Grierson

 

“Dave, Thank you so much for your hard work, determination and dedication in successfully negotiating the sale of our property. Your sound advice and professional attitude is such a credit to you and we would be happy to recommend your services to any person considering selling.”

Laurel and Gavin Butler

 

“Ryan was the most delightful person to deal with. He was so helpful, professional & so understanding. I have nothing but the highest of praise for the way Ryan conducted the sale of my property. I would recommend Ryan to any future buyers or sellers.”

Shirley Creighton

 

“I wish to say how fortunate I was to meet Kylie and to use her as our agent. I found her honest and enthusiastic. Her judgement of the housing market was accurate and her approach to marketing was extremely professional. She kept us informed and up to date with events and the property sold faster than we anticipated – due only to her professionalism. I would recommend Kylie to both family and friends.”

Jan Toulis

 

“Terry, you responded quickly to my request to view this property before open day. The outcome was positive and now I’m in my new home. Thank you. Communication via email business site was excellent, also to the personal communication along the way with Terry via mobile.”

Debbie Vanzino

 

“Just a note to express to you our appreciation for your efforts in selling our property. Your professional attitude combined with the help, service and advice you offer is nothing short of excellent. It has been a great pleasure working with you Dave, we certainly would not hesitate to contact you again in the future should the need arise.”

Dan and Janelle Hilton

 

“As first home buyers we had a lot of questions about the process. Terry answered these questions with respect and honesty and we found Terry to be friendly, approachable, polite and down to earth. Terry is very hands-on – making himself available and keeping us informed of updates. Thank you Terry for your kindness and respect – you made the major decision and purchase so much easier for us.”

Mel Cartmill


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