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    * I understand that I will be liable to pay the invoice if it is found that the cause of the damage/issue was a result of a user fault or misuse of a product ie. no TV reception due to not tuning the TV correctly, or blocked toilet due to foreign objects being flushed including excess toilet paper or sanitiser/cleaning blocks. I may also be liable to pay for repairs if the damage is caused as a result of my failure to report an issue I was aware of, ie damage to electrical items as a result of a failure to report rodent issue * I have read the "Maintenance Guide" under the rent tab on the Elders Grafton Website to ensure I have followed the correct pre-reporting procedure